AT BE., WE PRIORITIZE OPEN COMMUNICATION AND MEANINGFUL CONNECTIONS.

faqs

We’re here to support you on your wellness journey. Reach out today!

here’s a list of our most commonly asked questions

  • Reach out to our team, and we’ll help you determine if Be. aligns with your health needs and goals.

  • Appointments at Be. require membership to access all of our integrated services.

  • Our services are designed for adults, so patients under 18 would need a parent or guardian to assist you in establishing care.

  • Our health content is developed by experts and backed by evidence-based research, ensuring that you receive accurate, medically sound information.

  • Absolutely. Sharing your past records helps us understand your health history for more personalized care.

  • Yes, we’re committed to providing supportive, respectful care for all body types and focus on overall well-being.

  • Yes, we offer inclusive care to meet the diverse needs of the LGBTQ+ community.

  • Our family providers absolutely do.

  • No, we welcome all individuals who need women’s health and midlife care, regardless of gender identity.

  • Our membership is a 12-month commitment. For more details, please review our Terms of Use

payment

  • Cash prices are the costs for medical care associated with an appointment or procedure that are not reimbursed by insurance. If you choose, you can either bill your insurance (if accepted) or pay the cash price out of pocket. At Be., we strive for transparency about our charges.

  • If you have in-network coverage with Be., your health plan will be billed for the cost of your medical care. However, patients are still responsible for their co-pay and/or coinsurance, depending on your plan. We recommend calling your health plan to check your deductible and in-network coverage.

  • We accept cash, check, Visa, Mastercard, American Express, Discover, and FSA/HSA cards. A 3% service fee may apply to some payments.

  • If you can't find the procedure or service you're looking for, we recommend messaging a Care Coordinator. If we offer the service, we can send you a link to book your appointment along with cost information, or provide contact information for a referral.

be.women’s Health & Wellness

At Be., we believe that price transparency is essential for access to care and for avoiding surprise medical bills. If you're an existing member, feel free to reach out to our Health Concierge for a detailed estimate on the services or appointments you’re interested in. We also recommend checking out our guide to confirm your insurance benefits.

Not a member yet?

Email us at hello@beagreatwoman.com for any questions about membership or insurance coverage.

Important Billing Reminders:

If you have in-network insurance with Be., we will submit your claims directly to your insurance provider. We recommend checking with your health plan to see if a service is covered and to understand any patient responsibilities, such as copays, deductibles, or coinsurance. If there's a remaining balance after your insurance has processed your claim, we will bill you for that amount.

- Please note that Be. does not process labs or specimens directly, regardless of your insurance status. A third-party provider (like LabCorp) will bill you directly for these services. You can learn more about lab billing at Be. through our resources.

GYNECOLOGY AND PRIMARY CARE

services SELF-PAID PRICING

Biopsy $246

Saline sonography $275

Colposcopy $305

Skin Tag removal (up to 5) $246

Birth control implant insertion (not including cost of device) $181

Birth control implant removal (not including cost of device) $199

Birth control implant insertion and removal (excluding cost of device) $380

IUD insertion (not including cost of device) $199

IUD removal (not including cost of device) $199

IUD Insertion and removal (not including cost of device). $398

Injection/Vaccine admin $30

Lab Services $15

Preg test/urinalysis/urine drug screen $20

Flu/Strep/COVID swab $51

Saliva test $385

New Patient Establishment of Care Visit $297

Medical Consultation $227

Lab Review & Care Plan Generation $227

Annual Preventative Exam $247

Ultrasound $236

Mental Health Services

Mental Health Assessments/NP Visit $297

Depression screening $40

Follow up visit $127

membership at be. Women's Health & Wellness

  • Your membership fee supports a range of services you won’t find at a typical doctor's office, including integrative primary care, gynecological care, and more.

    With your membership, you’ll enjoy:

    • Expert providers specializing in women’s health

    • Discounts on services, such as hormone pellets, Reiki sessions

    • Member freebies throughout the year that benefit your wellness (such as free B12 injections and more!)

    • A personalized member experience with a custom Care Plan

    • Online booking for virtual and in-person appointments

    • Same-day and next-day appointment options

    • Referrals to top specialists- On-site bloodwork- Access to exclusive member-only events like book clubs, sound bowl healings, and health newsletters.

  • The membership fee is separate from the costs of care. If we’re in-network with your insurance, you can use it for your primary care and gynecological needs, but you will be responsible for any associated costs (like copays, coinsurance, and deductibles). Your membership fee covers the unique benefits you receive at Be. that aren’t available in a typical clinic!

  • Yes! You can access your account from another device, but your one-time password will be sent to the phone number linked to your account for security.

  • Yes! To enhance access to Be. care, we waive membership fees for those who qualify. We use the housing department's definition of "Area Median Income" (AMI) in your city as the standard for "low-income." If your income is below the median, you can apply for a waived membership fee. We also consider financial hardships beyond just income.

    To apply, please complete this form and submit supporting documentation to sayhello@beagreatwoman.com,, such as:

    • A recent tax return

    • A recent W2 or 1099

    • A current pay stub

    We’ll respond within 48 hours. If approved, your yearly membership fee ($150) will be waived, but you’ll still be responsible for any patient costs related to services received at Be., based on your insurance plan (e.g., copays, coinsurance). Note that this membership waiver is granted for one year, and you’ll need to reapply annually.

  • Each user must have their own account. Your member portal and care recommendations are personalized, and for your privacy, we do not allow account sharing.

Have more questions?  
Call us at 940-365-9001 anytime between 8:00 AM and 4:00 PM CST to learn more about Be.!

INSURANCE AND BILLING FAQS

  • For cash-pay patients, you can view our full price list [here](#). If you’re using insurance, the cost—referred to as “patient responsibility”—will depend on your specific plan and the services provided. Our Be. Health Concierge can assist you in understanding your patient responsibility once you become a member.

  • A Superbill is a detailed receipt that outlines the services you received and includes diagnosis codes. You can submit this to your insurance for potential reimbursement, which may be partial or full, depending on your out-of-network coverage and benefits.

  • We understand that life happens! If you need to cancel or reschedule within 48 hours of your appointment, there’s a $50 fee, and a $75 fee for no-shows. If you can’t make your appointment, please notify your Be. Health Concierge through the chat section of your member portal, and they’ll help you find a more convenient time!

APPOINTMENTS AND BOOKING

  • Simply log into your Be. home at [www.beclinic.com/member](www.beclinic.com/member) (think of it as an upgraded “patient portal”!). Browse our gynecology, primary care, and wellness services, then pick a time that works best for you.

  • Zoom App: Please download the Zoom app ahead of time to be ready for your appointment. Your link will appear in the portal 5 minutes before your visit. For help, call us at 646-650-5337 ext 1.  

    Reliable Connection: Connect to strong Wi-Fi or, if on your phone, ensure you have 4+ bars of service for clear video quality.

  • To cancel or reschedule, log into your Be. Clinic home at [www.beclinic.com/member](www.beclinic.com/member).

  • Yes. Cancellations less than 48 hours before your appointment will incur a $50 fee, and missed visits will incur a $75 fee. This helps us keep appointments available for all Be. members.

  • Your Zoom meeting is a private time with your provider to focus on your health needs. Please be prepared with the Zoom App installed and set up, and avoid driving during the appointment.  Your provider will start the appointment if you are driving or otherwise engaged.

    Virtual Visit Consent  

    By booking a Be. Virtual Visit, you agree to the following:

    • Your medical confidentiality and privacy are protected under Virtual Visits. No personal information will be shared with others without your consent.

    • You may withdraw your consent for virtual care at any time, without impacting future treatment.

    • Any ethical concerns can be addressed through Be.’s HIPAA compliance officer.

    • While benefits are anticipated, results cannot be guaranteed.

    • You acknowledge potential technical risks, such as interruptions or unclear visuals. If these occur, you may contact us for guidance at 940-365-9001

  • All virtual visits are conducted through HIPAA-compliant, end-to-end encrypted Zoom. You can find more details on HIPAA compliance in Zoom’s Security Guide [here](https://zoom.us/security).

  • Use a smartphone, tablet, laptop, or computer. Your provider will connect with you through Tebra (our EMR), which is HIPAA-compliant and free. After booking, your Be. Health Concierge will share the meeting link to your text or email.

  • If you are using insurance, you will receive an emailed copy of your bill (and a text!) after we have reviewed and sent your appointment information to your insurance provider. If you are not using insurance, you will receive a bill following your appointment once our team has reviewed the appointment information.

    Once you have received the bill, you will have 30 days to review the bill and to ask any questions you may have. You can reach out to the Care Team via the Member Portal, or give us a call at 940-365-9001 ext 3.. You will receive a weekly reminder email letting you know about your balance. At any time, you can pay your bill directly through the email. After 30 days, the payment method on file will be charged.

    You are able to pay with credit or debit, FSA/HSA.

  • It can take up to 6 months for health insurance companies to process claims and collect any outstanding patient balances. At Be., we aim to streamline this process and collect any outstanding balances much faster. If you have any questions or need assistance, please don’t hesitate to reach out to our Health Concierge!