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After 13 years
We built these rooms so no woman would ever feel small in them.
our final day of patient care is September 30, 2026
For 13 years, Be. Women's Health & Wellness has had the extraordinary privilege of caring for women through so many chapters of their lives.
On September 30, Be. will close its doors. There is no easy way to say goodbye to something that has meant this much.
Be. was built around a simple idea: that women, and their families, deserve to be heard, believed, cared for, and treated like whole human beings.
Thank you for bringing us your questions, your babies, your bodies, your worries, your laughter, your stories, and sometimes your whole lives. It has been an honor to be part of them.
Information about appointments, prescriptions, and medical records can be found below.
The rooms we shared
Be. Women's Health & Wellness Closure FAQs
Be. Women's Health & Wellness will continue seeing patients and accepting insurance through September 30, 2026. The practice will close its doors at the end of that day.
We know you have questions. We'll continue updating this page throughout the transition.
About the closure
When is Be. closing?
Be. Women's Health & Wellness will see patients and accept insurance through September 30, 2026. The practice will close at noon on September 30.
Why is Be. closing?
After 13 years, the healthcare landscape has changed significantly.
Running a small, independent, insurance-based medical practice has become increasingly complex and administratively burdensome. Too much time and energy now goes into navigating insurance requirements and the business of healthcare rather than providing care in the personal, thoughtful way Be. was created to offer.
At the same time, Dr. B is ready to focus on the next chapter of her work, including specialized perimenopause and menopause care through Menopause Rocks, along with writing, teaching and women's health advocacy.
Closing Be. was not a quick or easy decision. It marks the end of a very full chapter and the beginning of a new direction after 13 wonderful years.
Appointments and ongoing care
What if I have an appointment scheduled in October or later?
Please call the Be. office before September 30 to ask whether your appointment can be moved to an earlier date.
Appointment availability will become limited as we approach the closing date. Please contact us as soon as possible if you will need medication refills, laboratory follow-up or other ongoing care.
Can I still schedule an appointment before Be. closes?
Established patients may request appointments through September 30, based on availability.
Be. will continue accepting insurance through its final day.
What if I need care after October 1?
Dr. Bartos may be able to see a limited number of established Be. patients on a cash-pay basis through Menopause Rocks for time-sensitive continuity needs, such as a clinically appropriate medication refill.
Appointments will depend on availability, the patient's medical needs and whether the requested care can appropriately be provided through Menopause Rocks.
Menopause Rocks is not an urgent-care or emergency-care practice. For a medical emergency, call 911 or go to the nearest emergency department.
Can I continue seeing Dr. B?
Yes.
Dr. B will continue caring for patients through Menopause Rocks, her membership-based practice.
Menopause Rocks provides specialized care in areas including:
- Perimenopause and menopause
- Hormone therapy
- Weight management
- Gut and metabolic health
- Peptide therapy
- Sexual wellness
- Midlife health and wellness
More information about membership and joining Dr. B is available at:
Where are the other Be. providers going?
At this time, we do not have confirmed information about where the other Be. providers will practice after the office closes.
Because we do not have that information, we cannot provide new office locations or scheduling instructions for them.
Refills and prior authorizations
How soon should I request a prescription refill?
Please contact Be. before September 30 if you know you will need a prescription refill soon.
Refill requests must still be medically appropriate. Depending on the medication and when you were last seen, an appointment or laboratory testing may be required before a refill can be issued. Please do not wait until the final days of September to request a time-sensitive refill.
What happens to prior authorizations already in progress?
Our team will continue working on active prior authorizations until September 30. Insurance companies control their own processing timelines, so we cannot guarantee that every authorization will be completed before the practice closes. Patients with a pending authorization should contact the office before September 30 for an update.
Labs, imaging and test results
What happens to labs, imaging or pathology ordered before the closure?
The in-office Labcorp draw station will also leave the practice by mid September. Patients may continue using outside Labcorp draw stations when appropriate.
Please complete any recommended testing as soon as possible. Delays may make it harder for the Be. team to review and address your results before the practice closes.
Will I still receive my results after September 30?
A small administrative team will remain temporarily to complete necessary closure tasks. Our team may make outgoing calls when needed.
However, Be.'s incoming telephone lines will no longer be answered after September 30. Patients should make every effort to complete testing and discuss their results before the closing date.
After September 30, the only monitored Be. inbox can be reached here:
Email should not be used for emergencies or to send sensitive medical information.
Forms, paperwork and insurance claims
Can Be. complete forms, letters or disability paperwork after September 30?
No. Be. Women's Health & Wellness will be closed and will not complete forms, letters, disability paperwork or other clinical documentation requests after September 30.
Please submit anything that must be completed by Be. well before the closing date. We cannot guarantee that paperwork submitted close to September 30 will be completed before the practice closes.
What happens to outstanding bills or insurance claims?
Be. will continue processing outstanding insurance claims, payments and account matters as part of the practice closure.
You may continue to receive insurance explanations of benefits, billing statements or other account communications after September 30.
Medical records
Do I need to request my records?
Patients who want a personal copy of their records or plan to transfer care should submit a request before the records are placed into long-term storage on October 31.
Once the records are placed into storage, retrieval will require additional processing time and may involve additional retrieval costs.
How do I request my medical records?
Medical-record requests must be submitted using our authorization form. There are three steps:
- Download the authorization form below.
- Complete and sign it. You'll need your name, date of birth, and where you'd like the records sent.
- Email the signed form back to us, or post it to the office.
Download the form Email your signed form
Please attach the completed form to your email. We can't process a request without the signed authorization.
Is there a fee for medical records?
Yes. Medical-record fees will be charged according to Texas Medical Board guidelines.
Electronic records
- $25 for 500 pages or fewer
- $50 for more than 500 pages
Paper records
- $25 for the first 20 pages
- 50 cents for each additional page
Actual postage costs may be added if records are mailed.
If specifically requested, an affidavit may cost up to $15, and copies of imaging studies may cost up to $8 per copy.
There is no medical-records fee when the request is related to a benefits or assistance claim based on the patient's disability. This exception applies to the cost of providing medical records. It does not require Be. to complete disability forms or letters after the practice closes.
Records requested after they have been placed into long-term storage may also involve additional storage-retrieval costs.
Can my records be sent directly to another healthcare provider?
Yes.
The authorization form allows you to request that your records be sent directly to another provider or practice.
Please have the receiving provider's correct name, address, fax number or secure records information available before submitting the form.
Who will hold my records after October 30?
Beginning November 1, 2026, Be. medical records will be maintained by our designated records custodian, Veritrust.
From that date, requests go directly to Veritrust using their release form, not to Be.
Completed forms can be submitted by:
- Email — medicalrecords@veritrust.net
- Fax — 281-758-8316
- Mail — Medical Records Fulfillment, P.O. Box 550748, Houston, TX 77255
If you have any trouble submitting, call 713-263-9000 and ask for the Medical Records department.
Patient portal and office contact
Will the patient portal remain available?
The patient portal will remain available through September 29.
Patients should download any information they wish to retain before portal access ends. The patient portal is not a substitute for submitting a formal medical-records request.
What happens to the Be. phone lines after September 30?
Beginning October 3, the Be. telephone lines will no longer accept incoming calls.
A small team will remain temporarily to complete closure-related tasks and may make outgoing calls when necessary.
How can I contact Be. after September 30?
After the office closes, one monitored inbox remains:
Responses may take longer after the office closes because only a small closure team will remain.
What should I do in a medical emergency?
Do not contact Be. by email for an emergency.
Call 911 or go to the nearest emergency department.
We are grateful for the privilege of caring for you over the past 13 years.
